Why SaaStr's CCO Summit is the CS conference of 2026
AI is reshaping customer success faster than retention models can keep up. SaaStr AI Annual's CCO Summit is the invite-only summit for B2B Chief Customer Officers and CS leaders rebuilding their motion for AI-native products, agent-driven workflows, and outcome-based pricing.
200+ B2B CS leaders attend on a curated peer basis. The summit is folded into SaaStr AI Annual, so attendees also get the full 12,500-person event including AI workshops, founder post-mortems, and VC + unicorn-CEO networking.
If you are a B2B CCO, VP Customer Success, or Head of Onboarding/Renewals at a $30M+ ARR company, this is the room.
Relevant speakers
Frequently asked questions
Who can attend the SaaStr CCO Summit?
The summit is invite-only and curated for sitting B2B Chief Customer Officers, VPs of Customer Success, and Heads of Onboarding/Renewals at $30M+ ARR companies. Apply at /networking/cco-summit.
Is the CCO Summit a separate ticket?
No. CCO Summit access is added to a regular SaaStr AI Annual ticket once your application is approved.
What does the CCO Summit cover?
AI-native CS workflows, outcome-based pricing, retention models for agent-heavy products, NRR under AI consumption pricing, and peer roundtables on the hardest CCO problems of 2026.
Apply for the SaaStr CCO Summit at AI Annual 2026
May 12-14, 2026 · San Mateo, CA · 12,500+ B2B + AI leaders.