About this session
Everyone's talking about AI agents. Fewer are talking about what actually happens when you try to roll them out across a live revenue org — the internal politics, the IT pushback, the change management nobody budgeted for, and the moments where it all starts to click. This session distills hard-won lessons from GTM leaders at companies like Canva, Autodesk, KPMG, and Freshworks who have moved past the pilot phase and are running AI agents in production across their go-to-market teams. Drawing from Relevance AI's work with hundreds of GTM orgs and candid conversations from our AI Workforce Council — an executive forum for leaders navigating this shift — we'll cover what nobody puts in the vendor pitch deck: why the best deployments start with broken processes, not new technology; how to bring IT to the table before they bring the blockers; what "human-in-the-loop" actually looks like at scale; and why the teams seeing 10x output aren't the ones with the best AI — they're the ones that changed how they operate. Real stories, real failures, real frameworks.
Speakers
Other sessions at SaaStr AI Annual 2026
Day 3: Registration & Badge Pick-Up at the San Mateo County Events Center
Wed, May 13, 5:00 PM PDT
Day 0: Early Badge Pick-Up at the San Mateo County Events Center
Sun, May 10, 5:00 PM PDT
Live Vibe Coding Class for Designers: Turn Your Mockup into a Working Prototype in Minutes
Tue, May 12, 5:00 PM PDT
Jacob Erdy
FDE (CCO) Summit: Your Customers Don't Need a CSM. They Need an Engineer. What's Different About Customer Success in an AI-Native Company with AssemblyAI's VP of Customer Solutions
Tue, May 12, 5:00 PM PDT
Ryan Seams
SaaStr AI 2026 Pitch Comp Featuring Mobly
Tue, May 12, 5:00 PM PDT
Zach Barney
SaaStr AI 2026 Pitch Comp Featuring Ayudo.ai
Mon, May 11, 5:00 PM PDT
Shashwat Jain
Be in the room for this session — and 200+ more
May 12-14, 2026 · San Mateo, CA · 10,000+ B2B + AI leaders.