About this session
95% of enterprise AI pilots show no financial ROI. Most leaders assume the fix is a bigger model, a longer context window, or more agents. New research suggests the real problem is more fundamental, yet fixable. AI fails predictably when asked to connect your products, buyers, and sales methodology into a situationally correct answer: the more reasoning steps required, the faster accuracy collapses. The solution? A world model. Vivun CEO Matt Darrow will present new research on reasoning fidelity across sales domains, demonstrate live why AI without a world model fails the moment complexity enters a deal, and show what changes when it has one (87% say Hero is just as (or more) competent than a typical team member). You'll leave with a diagnostic framework for evaluating any sales AI investment: the specific questions to ask, the failure patterns to test for, and what separates AI that sounds smart from AI that actually performs when the deal gets hard.
Speakers
Other sessions at SaaStr AI Annual 2026
Who Do You Want to Meet Networking
Tue, May 12, 5:00 PM PDT
CRO Summit: We Deployed AI Agents Across Our Sales Org. Here's What Broke, What Worked, and What We'd Do Differently.
Mon, May 11, 5:00 PM PDT
Philip Lacor, Ghazi Masood, Jennifer Lawrence
The AI Investing Memo Has Changed. What Scale Is Looking for Now vs. 18 Months Ago with Rory O' Driscoll of Scale Venture Partners
Mon, May 11, 5:00 PM PDT
Rory O'Driscoll
Day 1: SaaStr AI Sponsor Expo Open
Mon, May 11, 5:00 PM PDT
Day 1: Registration & Badge Pick-Up at the San Mateo County Events Center
Mon, May 11, 5:00 PM PDT
Meet with Nue's VP Product Advocacy
Tue, May 12, 5:00 PM PDT
James McArthur
Be in the room for this session — and 200+ more
May 12-14, 2026 · San Mateo, CA · 12,500+ B2B + AI leaders.